1. Server Maintenance and Support: Proactive monitoring of server performance and health.

2. Hardware and software updates, including operating system patches and upgrades. Troubleshooting and resolving server-related issues, minimizing downtime. Regular backups and disaster recovery solutions for business continuity.

3. Firewall Configuration and Management: Deployment and configuration of firewalls to protect your network. Firewall rule optimization to balance security and performance. Threat monitoring and intrusion prevention to mitigate cyber risks. Ongoing updates and patching to ensure securitycompliance.

4. Switch and Router Support: Installation and configuration of switches and routers to optimize network performance. VLAN setup, routing protocol configuration (OSPF, BGP, etc.), and QoS optimization. Troubleshooting connectivity issues and network bottlenecks. Regular firmware updates to improve functionality and security.

5. Remote and On-Site Technical Support 24/7 remote assistance for quick resolution of critical issues. On-site support for hardware repairs, installations, and troubleshooting. Expertise in handling multi-vendor environments and diverse setups.

6. Emergency Response and Recovery

7. Rapid response to critical incidents such as hardware failures